Terms & Conditions


Our minimum order is £150 ex VAT carriage free. Orders under £150 are accepted only in special circumstances. Carriage is charged at £5.00.

Goods will be despatched by the most cost effective route. Delivery is within two weeks of the order being placed and often much faster.

Special delivery requests will be charged at cost. All overseas orders will be charged delivery at cost. Contact us for the exact cost.


Prices are subject to the current rate of VAT.

Invoices must be settled within 30 days. Any extension of credit will be liable to a 3% per month administrative surcharge.

A discount of 3% is available to customers with no outstanding balance who enclose full payment with their order.

Payment can be made by BACS to:

Cath Tate Cards Ltd,
Natwest bank,
Sortcode: 60 03 36,
Account No.: 81019769.

By Sterling cheque made out to Cath Tate Cards Ltd.

By any of the following credit/debit cards – Mastercard, Maestro, Visa, Visa Electron, Switch, Solo & JCB.


Unless agreed in writing the price for the goods shall be that which appears on the website at the date of despatch.

Discounts are available on application to our office for customers who place orders greater than £300 ex VAT value per month. Discounted orders have a minimum order of £250 ex VAT carriage free.

30 days credit is extended to account holders. To open an account customers must submit an application with trade references to our office. An account application form can be downloaded by clicking on ‘Ordering information’ and then ‘Apply for a Credit account’. Non-account holders must pay in full with the order. Unless otherwise agreed, overseas customers must provide credit card payment details or full payment by Sterling cheque before the goods are despatched.

Cath Tate Cards makes every effort to ensure the accuracy of the website, catalogue and price list. However, Cath Tate Cards does not accept liability for mistakes in illustration, description or pricing.

Cath Tate Cards will endeavour to fulfil every order. In the case of an item being unavailable, unless advised otherwise by the customer, Cath Tate Cards reserves the right to forward such items as a back order as soon as possible or to substitute designs which are definitively out of stock with other similar designs.

Cath Tate Cards shall not be liable for any damage, discrepancy or shortfall in the goods unless the customer notifies Cath Tate Cards within 3 days of delivery. In the event of total failure of the goods to reach their destination Cath Tate Cards shall not be liable unless the customer notifies Cath Tate Cards within 21 days after the date of the invoice.

Orders are accepted on a Firm Sale basis. Exceptions are Christmas cards and calendars which must be returned to Cath Tate Cards by the 31st January following the invoice date.

Specially agreed orders for one-off events can be arranged on a Sale or Return basis. All unsold goods must be returned in a pristine condition within 14 days of the event. Any damaged goods will not be credited. Any goods requiring repacking will be subject to a 40% repacking fee. The repacking fee will be charged for cards that have price stickers, cards/envelopes damaged by elastic bands and any other reason Cath Tate Cards deems the cards necessary for repacking.

Account holders making a special event order must make full payment of the balance outstanding within 14 days of the date of the credit note. Late payment will be liable to a 3% per month administrative surcharge.

Non-account holders placing a special event order must supply credit card payment details with the order.

All orders acknowledged by Cath Tate Cards shall be deemed to incorporate these terms and conditions. No variations of these conditions shall be binding on Cath Tate Cards unless specifically accepted by Cath Tate Cards in writing.